Jules Macadam
Product Designer
About Me
I am...
Naturally curious and decisive, I thrive on shaping ambiguity into strategic, user-centric solutions.
My skills include...
Product strategy & vision
User research
Hypothesis testing
Prompt engineering
High-fidelity prototyping
Visual design
Digital strategy
Cross-functional leadership
Mentorship & Coaching
I use...
Figma
Claude
Webflow
Lovable
Adobe
Notion
Jira
PostHog
Excel/Sheets
Ask me about...
Sewing
Korfball
Nail art
Living in Spain
Wild swimming
That time I was in a band
Education
Chemistry BSc (2.1)
University of Birmingham
Product Design Bootcamp
Experience Haus
Intro
Versatile Product Designer in the green energy sector, with over 10 years of experience bridging digital strategy and user-centric outcomes.

I specialise in transforming complex, ambiguous challenges into streamlined, high-impact experiences. By leveraging AI-driven workflows and deep cross-functional collaboration, I deliver scalable design solutions that drive measurable business growth and operational efficiency.
Experience
Kaluza
UX Designer
June 2026 - present
  • Transforming operational complexity into scalable growth for global energy leaders including Engie, AGL, and Mitsubishi.
  • Designing critical user journeys within the billing and payments UX team, including balance transfer and draft billing flows.
MakeMyHouseGreen
Senior Product Designer
2024 - 2026
Achievements:
  • Led a high-impact optimisation test on the customer onboarding funnel that delivered a 30% higher conversion rate
  • Streamlined internal operations systems, reducing time spent on core admin tasks by 8.7% (42 min/day)
As the sole design owner, I provide end-to-end design leadership and strategic direction for our solar panel installation product portfolio. My scope covered both the outward-facing B2C platform and complex internal B2B SaaS products, including our bespoke CRM, field operations management, and energy optimisation services.
I collaborated with all internal teams (Tech, Growth, Sales and Operations), translating commercial objectives into product strategies. I was consistently consulted for senior-level decisions, ensuring design solutions managed ambiguity and were grounded in KPI metrics.
Freelance UX/UI Design
Freelance Contract 2023
Delivered a total redesign of the current website for a Dubai-based health-tech client using Figma and Webflow. My role included restructuring the information architecture using card sorting research exercises, improving navigation and providing clear CTAs for the user to complete their goal. I designed user flows and built high-fidelity prototypes for e-commerce journeys and delivered a UI refresh to create a modern, luxury aesthetic.
  • Directed the end-to-end redesign of two health-tech platforms, utilising Figma and Webflow to restructure nformation architecture
  • These optimisations directly contributed to a 12% increase in lead generation and significantly reduced bounce rates
Freelance
Graphic Design & Digital Strategy
2021 - 2023
Working for a range of clients across publishing, ed-tech and media industries. I designed books covers, research publications and digital content including social media and website assets. I also provided digital marketing consultation, training and management of digital strategies across email, paid social and paid search campaigns.
Total Media
Biddable Manager
2021
Working across multiple clients in the finance/fintec vertical, I managed digital strategies on PPC and social accounts in over 60 markets to an ROI based KPI. Building key stakeholder relationships to ensure that all parties are happy and understand the approach to deliver best performance.
OMD
Senior Biddable Executive
2020 - 2021
Day to day management and optimisation of paid search campaigns with monthly budgets of over £100k, daily analysis of data and weekly reporting presented back to the client. Planning paid social campaigns tailored to various KPIs, using historical data to inform which platforms work best for each goal and how we could improve performance.
Bookouture
Digital Marketing Executive
2017 - 2020
Ran campaigns over various channels including paid social, paid search and email. I managed the campaign and sales data on AirTable and set up automations across various apps to create reports using Zapier. Responsible for creating all graphic assets and the occasional book cover.
Download PDF